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Environmental Practices

Landscape view of a lush Santa Isabel coffee farm, Guatemala.

We are constantly pursuing ways to reduce our impact on the environment. The following goals guide our decision making:

Reduce and recycle waste across all parts of our business

Our actions include: 

  • Recycling all cardboard, plastic, glass and organic waste, including spent coffee grounds. 
  • Reducing single-use packaging wherever we can. For example, using reusable tins for our bulk coffee (instead of bags) and collapsible crates for deliveries (instead of boxes). 
  • Ensuring paper straws and recyclable take-away lids are available in our shops, but not offered as a default. 
  • Repurposing green coffee jute and GrainPro bags from our roastery. 
  • Using rechargeable batteries (where batteries are required). 
  • Offering a discount to customers who use a reusable take-away coffee cup. 
  • Offering Returnr bean canisters in all our shops as an alternative to coffee bags, and Returnr cups as an alternative to disposable take-away cups.

Read more about our Returnr program >

Offsetting our carbon, and striving for energy efficiency and reduction

Our headquarters is powered by solar panels, and our business is 100% carbon neutral (scope 1, 2 and 3) and has been since July 2020. In addition to offsetting our carbon, we are committed to finding ways to reduce our energy consumption and improve our energy efficiency. We do this by choosing efficient business practices – reducing business travel (by using technology to connect), using local warehousing, routinely working to reduce energy consumption in our shops, and reviewing the carbon impact of our packaging materials. We also choose renewable energy suppliers wherever possible.

Read more about our Carbon Neutral Commitment >

Seek biodegradable or recyclable materials where they make sense

Active steps we’ve taken to switch to better materials:

  • We recently switched to 100% paper-recyclable bags for our coffee beans! These can be placed in your kerbside paper or commingled recycling bin to be collected by your local council. 
  • Our iced coffee cups and all our cup lids are kerbside recyclable.
  • Our take-away paper cups are industrially compostable, and we are currently piloting a recycling program with Simply Cups at our Sydney Rd shop.
  • For online orders, we use compostable satchels or recycled boxes, with paper tape where we can, and compostable and recyclable stuffing.
  • For domestic wholesale coffee orders, we use boxes that are made in Australia from at least 80% recycled material. These are recyclable.
  • We use environmentally friendly cleaning products. 

Learn more about our 100% recyclable coffee bags >

Sell coffee brewing equipment and merchandise that will be used and loved for as long as possible

The equipment we sell in our shops and on our website is the same equipment we use at home and have loved for many years. These items have stood the test of time and have been chosen because of their quality, durability and longevity. Wherever we can, we offer spare parts for these products to increase their usability and service life. We hope they remain in people’s homes, and are used regularly, for many years. 

Read more about our spare parts >

Encourage responsible behaviour from suppliers

We actively seek out local and international partners and suppliers who have similar values to us, share our environmental concerns, and are taking steps to reduce their impact and do things better.  

Meet some of the people we work with >

Actively pursue a better understanding of our impact, and search for ways to reduce it
We’re committed to reducing our environmental impact. Our sustainability strategy includes metrics to help us measure our success and keep us accountable. We will continue to invest time, and research possibilities with knowledge groups and individuals, in order to implement positive changes and continuously strive to be better for the planet.
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