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Environmental Practices

Landscape view of a lush Santa Isabel coffee farm, Guatemala.

We are constantly pursuing ways to reduce our impact on the environment. The following goals guide our decision making:

Reduce and recycle waste across all parts of the business

Our actions include: 

  • Recycling all cardboard, plastic, glass and organic waste including (including spent coffee grounds).
  • Partnering with Terracyle to recycle our customers used coffee bags.
  • Reducing single use packaging where we can. For example, using reusable tins for our bulk coffee (instead of bags) and collapsible crates (instead of boxes) for deliveries.
  • Ensuring our paper straws and compostable takeaway lids are available in our shops but not offered as a default.
  • Repurposing green coffee jute and grain pro bags from our roastery.
  • Using rechargeable batteries (where batteries are required).
  • Offering a discount to customers using reusable cups.
  • Offering Returnr bean canisters in all our shops as an alternative to our compostable coffee bags.

Read more about our Returnr program >

Offsetting our carbon, and striving for energy efficiency and reduction

Our roastery is powered by solar panels, and our business is 100% carbon neutral and has been since July 2020. In addition to offsetting our carbon, we are committed to finding ways to reduce our energy consumption and improve our energy efficiency. We do this by choosing efficient business practices – reducing business travel (by using technology to connect), using local warehousing, routinely working to reduce energy consumption in our shops and reviewing the carbon impact of our packaging materials.

Read more about our Carbon Neutral Commitment >

Seek biodegradable or recyclable materials where they make sense

Active steps we’ve taken to switch to better materials:

  • Our coffee bags are made from renewable plant-based materials and are 60% compostable and biodegradable.
  • Our take away paper cups and lids are compostable.
  • Our iced coffee cups and lids are recyclable and compostable.
  • For online orders, we use compostable satchels or recycled boxes, with paper tape where we can and compostable and recyclable stuffing.
  • For wholesale orders, we use boxes that are made in Australia from at least 80% recycled material to ship our coffee around Australia. These are recyclable.
  • We use environmentally friendly cleaning products.

Learn more about our compostable coffee bags >

Sell coffee brewing equipment and merchandise that will be used and loved for as long as possible

The equipment we sell in our shops and on our website is what we use at home and have loved for many years. These items have stood the test of time and have been chosen because of their quality, durability and longevity. Wherever we can, we offer spare parts for these products to increase their usability and service life. We hope they remain in people’s homes, and are used regularly, for many years.

Read more about our spare parts >

Encourage responsible behaviour from suppliers

We actively seek out international and local suppliers and partners that have similar values and share our environmental concerns, and are taking active steps to reduce their impact and do things better. 

Meet some of the people we work with >

Actively pursue a better understanding of our impact, and search for ways to reduce it
We’re committed to reducing our environmental impact. Our sustainability strategy includes metrics to help us measure our success, and keep us accountable. We will continue to invest time and research possibilities with knowledge groups and individuals in order to implement positive changes and continuously strive to be better for the planet.
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