Shipping Policy

Orders within Australia

We strive to dispatch all orders within one working day of your purchase. (Please note, Western Australia shipments may take longer than usual to arrive, as Australia Post is currently experiencing delays due to weather.)

 

We deliver most parcels using Australia Post and can ship to PO boxes. We also offer a Click & Collect/pick-up option from our Brunswick East roastery. Lead times for our delivery options are as follows:

• Australia Standard Post is FREE for orders over $60 Australia-wide, and $7.95 for orders under $60. Orders should take 5–7 working days to arrive after dispatch.*
  
  
• Australia Express Post is $9.95 for orders Australia-wide, and should arrive within 2–4 working days to arrive after dispatch.*
  
  
• Click and Collect is available from our Weston St Roastery which is open Monday – Friday, 8am - 3pm. Usually it will take up to 24 hours for your order to be prepared. We will email or call you when your order is ready for pick up. 

*Please Note: Delivery to more remote regional areas, and Western Australia, Northern Territory and Tasmania will take longer. All time frames quoted are estimates – postal delays are outside our control once goods have been passed over for dispatch. 

International Orders

We strive to pack and send all orders within one business day of your order. We deliver using Australia Post.

We have tried to make the website as accurate as possible in calculating the postage, however if there is a big difference between the estimated and actual postage cost, we will get in touch with you to arrange additional payment. Please allow 5–21* business days (depending on location) for delivery to your destination.

Please note, import duties and taxes are the responsibility of the customer, and it is up to the customer to find out what these costs may entail.